Privacy Policy

Any personal information that is provided by the user of this website is retained by Swim Heaven for the purposes of contact and postage only and will not be distributed to third parties. We value your privacy. We will never give, lease, sell or otherwise disclose your personal information. Any information you give to Swim Heaven will be held with the utmost care, and will not be used in ways to which you have not consented. If you have any questions at all about our privacy policy, please contact us.

Information Collected

We may collect information via automated means such as communication profiles and cookies. Personal information you give depends on the type of service, support, or sale enquiry, and may include your name, address, telephone number, fax number and e-mail address, dates and types of service provided, payment history, manner, amount and date of payments, credit card or other information. The financial information transferred will only be used to bill you for the products and services you have purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. All sensitive information is collected on a secure server and data is transferred. When transferring personal information a security icon will appear in your browser.

Information Use

This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customers needs and provide support for our customers. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Swim Heaven may e-mail it's monthly newsletter to the primary contact e-mail on file, but customers are able to opt out of this newsletter at any time.

Log Files

We use IP addresses to analyse trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Cookies

Your internet browser has the in-built facility for storing small text files - "cookies" - that hold information which allows a website to recognise your account. We use cookies to save your preferences and login information, and provide personalised functionality. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the Swim Heaven website. More information about cookies can be found at http://en.wikipedia.org/wiki/HTTP_cookie.

Disclosing Information

We do not disclose any personal information obtained about you from this website to third parties. We may use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to opt out from any mailing list or similar device. However, we may disclose aggregate, anonymous data based on information collected from users to potential partners, our affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations of, and cannot be held liable for the practices and policies of these companies.

Compliance with Laws and Law Enforcement

We co-operate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, to stop activity we consider illegal or unethical.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

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